Krukodile just having some fun!

We recently dined at the PH restaurant and it was outstanding! I had not been to the Outback since it opened 15+ years ago and I’m sorry that I’ve been missing out. The food was great, the restaurant very clean, the service was wonderful and your manager, Ryan, was very professional in handling a discrepancy with our $50 rebate card that we received from another company and used toward our bill. I hope Ryan and his team are recognized for their excellent customer service! We will definitely be going back to the Outback soon. Thank you.

I have to be honest and say that I am a very big proponent of having an employee of the month program. In fact one of the questions on the manager developmental plans ask if there is a employee of the month program in place in your restaurant. Yes, you guessed it, as usual one of our partners always tries to put there own twist on things. Campbell has decided to have a little bit of a different recognition program in their restaurant. I found this plaque proudly hung on the wall in the lobby. I think it says it all. Hmmm, I wonder what the criteria is for the winner and who decides it?

Today Toby celebrates his eight birthday. For those of you that don’t Toby is our dog. Yes the dog that bites the pizza man. As you can see we really do celebrate it. I tried to give him a Chocolate Tower but I was reprimanded and told chocolate can kill a dog. No kidding, I didn’t know that. Ooops, almost messed that one up. No worries, we settled for a hamburger instead.  How long do dogs live anyway?

Great Comments from our Outback fans in Rohnert Park.

 Last Thursday, February 25, 2010, my boyfriend (George Patterson) and I (Shelby Denison) dined at your Rohnert Park restaurant and received the best service imaginable. Our server was Vicky, she went above and beyond our expectations and provided us with exceptional service. She check on us regularly, had great knowledge of the menu, and offered suggestions to go along with our meals. She was an absolute delight and we hope to have her as a server again in the future. At the end of our meal we spoke with Chris the manager on duty, who was also a delight. We told him about the exception service that we received and that we planned to return soon.Over all our experience at your restaurant was fantastic and we plan to return soon. If you’d like any further information about our experience please feel free to ask. I’ll more than happily answer any questions that you may have.

First of all let me begin by saying this is a true story, like they all are on the blog. Let me also say this is a great way to shorten your career with Outback. So here it is:

Saturday night, I was in our great Outback in Fremont just checking things out and doing my thing. Which is really a whole lot of noThing. During the evening Kelly our manager comes up to me with a big smile and says. “Pat our new employee didn’t know who you were and asked if you were my Dad” . Now I have to admit, this is the first time I have experienced this type of inquiry when someone doesn’t know me. Do I really look old enough to be  Kelly’s father? Usually, most people find it hard to believe I have a 30 year old son. Now I look old enough to have a daughter that is ***, well let’s just say she is older than my son. One of the few times I had to have a drink when I got home to drown my sorrows.

Now as I think about it more, I guess I should look at it as a compliment!