koalatynews.com Blog

Happy St. Paddy’s

krukodile — Wed, 17 Mar 2010 07:11:44 +0000

It’s St. Patrick’s Day 2010! It’s a day that celebrates the life of St. Patrick of Ireland, and although a religious holiday, has in recent times come to be more of a celebration involving parades, and copious amounts of food and drink. Probably much more drink than food. Having the name Patrick I feel compelled to share ways to celebrate the day and get the most out of all the fun. Firstly you must wear green, well ok, so it’s not compulsory but it wouldn’t be St. Patricks Day without a splash of the Irish color. Another thing that is obligatory is feasting on Irish recipes such as corned beef and cabbage, or Irish stew, and not forgetting of course the one food that everybody associates with Ireland, the Bloomin’ Onion. Whatever you do, it’s always a good idea to celebrate by sharing a drink or three with friends, whether it is the Irish stout, beer, or whatever else takes your fancy, though I’m not suggesting of course that alcohol is obligatory, just enjoyable! Have fun but be responsible and safe, might as well close at the Outback. Wait a minute, you’d think I’d get a pass, but nope, closing in PH. Happy St. Patrick’s Day.

Kudos for Campbell

krukodile — Tue, 16 Mar 2010 07:48:26 +0000

Positive comments keep coming in. It makes it nice to open emails like this. Great job!! Kind of makes up for the grill brushes yesterday, but not really!

My family and I visited your Campbell, CA location on 03/03/2010 6:48pm for our daughter’s birthday. We had a very nice dinner. Matthew, our server was great with his service and recommendations. He was quick with his service and refilled our drinks without us hunting him down. Thanks again for the great dinner. Tell Matthew to keep up the great service and we’ll see you guys again soon. Thanks.

How do they do it?

krukodile — Tue, 16 Mar 2010 07:01:45 +0000

I think we all agree that things are always much better when they are new. But then again, things get old, used and need to be eventually replaced. I guess that’s why I’m always looking over my shoulder. Recently in Campbell our saute cook, who i might say opened the restaurant in 1996, showed off his grill brushes to me. You can see the pride in his face on how much use he got out of each brush. My question is how he can saute a Saturday night with that. I don’t think we can ever thank him enough.

Old and used, it’s time to be replaced.

A Few Comments

krukodile — Sat, 13 Mar 2010 19:50:29 +0000

I was remiss in checking into my comments box and there was a couple of them that I thought might need a response.

Comment by Sallie: “you actually gave him a hamburger with a candle on it? Pat, I think you’ve lost your mind.”

Response: I now realize the concern you all had for Toby. Let me assure you that there was no major damage just a few singed whiskers. Oh by the way it was Arby’s Roast Beef sandwich. Nothing but the finest for this dog.

Comment by Robert: In reference to the Post Turtle Robert ask, “is that your pet that killed by pushing into the pool”

Response: Let me be very clear here. As in the words of our previous President, Bill Clinton, who said “I did not have s** with that woman”. I will adamently state that “I did not push that turtle in the pool”. I mean really, we all have seen turtles slip and fall before, haven’t we.

Dublin Kudo’s

krukodile — Fri, 12 Mar 2010 07:15:40 +0000

Comments from another happy customer!

I LOVE your restaurant!! Everytime we go to the Outback in Dublin we are always satified with everything. The food is great and the service is even better! The wait is never too long. We went to Black Angus for a special dinner and we will never go back. They had horrible service. Now we know!! Anyways keep up the good work!!

Post Turtle

krukodile — Thu, 11 Mar 2010 15:25:20 +0000

It’s been a rough week, yes another possible setback for my ego. And yes, another true story that somehow I got in the middle of. Now you know why I never answer the question; what do you do?

While working on a slower night a new server struck up a conversation with her Partner at the expo window. Eventually the topic got around to Pat, and his being the Joint Venture Partner. The server was curious in how Pat had reached that position.The Partner said, “Well, ya know, Pat’s really just a Post Turtle, not a JVP.”

Now not being familiar with the term, the server asked, “What’s a ‘Post Turtle?’ “

The Partner replied, “When you’re driving down a country road in Livermore and you come across a fence post with a turtle balanced on top, that’s a post turtle.”

The server had a puzzled look on her face so the Partner continued to explain. “It’s like this, you know the turtle (Pat/JVP) didn’t get there by himself, everyone knows he doesn’t belong there, he doesn’t know what to do while he’s there, he sure as heck ain’t doin’ anything there, and then in the end you just gotta wonder what kind of dumb ass put him there in the first place.”

The server then looked over at Pat and completely understood.

Keeps going

krukodile — Thu, 11 Mar 2010 07:46:48 +0000

The positive comments from our customers keep coming in. Great job in Pleasant Hill!

We recently dined at the PH restaurant and it was outstanding! I had not been to the Outback since it opened 15+ years ago and I’m sorry that I’ve been missing out. The food was great, the restaurant very clean, the service was wonderful and your manager, Ryan, was very professional in handling a discrepancy with our $50 rebate card that we received from another company and used toward our bill. I hope Ryan and his team are recognized for their excellent customer service! We will definitely be going back to the Outback soon. Thank you.

Partner of the Month???

krukodile — Wed, 10 Mar 2010 09:32:36 +0000

I have to be honest and say that I am a very big proponent of having an employee of the month program. In fact one of the questions on the manager developmental plans ask if there is a employee of the month program in place in your restaurant. Yes, you guessed it, as usual one of our partners always tries to put there own twist on things. Campbell has decided to have a little bit of a different recognition program in their restaurant. I found this plaque proudly hung on the wall in the lobby. I think it says it all. Hmmm, I wonder what the criteria is for the winner and who decides it?

It’s the Big B-Day

krukodile — Tue, 09 Mar 2010 18:56:58 +0000

Today Toby celebrates his eight birthday. For those of you that don’t Toby is our dog. Yes the dog that bites the pizza man. As you can see we really do celebrate it. I tried to give him a Chocolate Tower but I was reprimanded and told chocolate can kill a dog. No kidding, I didn’t know that. Ooops, almost messed that one up. No worries, we settled for a hamburger instead. How long do dogs live anyway?

Thanks

krukodile — Tue, 09 Mar 2010 07:19:33 +0000

Great Comments from our Outback fans in Rohnert Park.

Last Thursday, February 25, 2010, my boyfriend (George Patterson) and I (Shelby Denison) dined at your Rohnert Park restaurant and received the best service imaginable. Our server was Vicky, she went above and beyond our expectations and provided us with exceptional service. She check on us regularly, had great knowledge of the menu, and offered suggestions to go along with our meals. She was an absolute delight and we hope to have her as a server again in the future. At the end of our meal we spoke with Chris the manager on duty, who was also a delight. We told him about the exception service that we received and that we planned to return soon.Over all our experience at your restaurant was fantastic and we plan to return soon. If you’d like any further information about our experience please feel free to ask. I’ll more than happily answer any questions that you may have.