Post Turtle
- March 11th, 2010
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We recently dined at the PH restaurant and it was outstanding! I had not been to the Outback since it opened 15+ years ago and I’m sorry that I’ve been missing out. The food was great, the restaurant very clean, the service was wonderful and your manager, Ryan, was very professional in handling a discrepancy with our $50 rebate card that we received from another company and used toward our bill. I hope Ryan and his team are recognized for their excellent customer service! We will definitely be going back to the Outback soon. Thank you.
I have to be honest and say that I am a very big proponent
of having an employee of the month program. In fact one of the questions on the manager developmental plans ask if there is a employee of the month program in place in your restaurant. Yes, you guessed it, as usual one of our partners always tries to put there own twist on things. Campbell has decided to have a little bit of a different recognition program in their restaurant. I found this plaque proudly hung on the wall in the lobby. I think it says it all. Hmmm, I wonder what the criteria is for the winner and who decides it?
Today Toby celebrates his eight birthday. For those of you that don’t Toby is our dog. Yes the dog that bites the pizza man. As you can see we really
do celebrate it. I tried to give him a Chocolate Tower but I was reprimanded and told chocolate can kill a dog. No kidding, I didn’t know that. Ooops, almost messed that one up. No worries, we settled for a hamburger instead. How long do dogs live anyway?
Great Comments from our Outback fans in Rohnert Park.
Last Thursday, February 25, 2010, my boyfriend (George Patterson) and I (Shelby Denison) dined at your Rohnert Park restaurant and received the best service imaginable. Our server was Vicky, she went above and beyond our expectations and provided us with exceptional service. She check on us regularly, had great knowledge of the menu, and offered suggestions to go along with our meals. She was an absolute delight and we hope to have her as a server again in the future. At the end of our meal we spoke with Chris the manager on duty, who was also a delight. We told him about the exception service that we received and that we planned to return soon.Over all our experience at your restaurant was fantastic and we plan to return soon. If you’d like any further information about our experience please feel free to ask. I’ll more than happily answer any questions that you may have.